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      New Castle Hotels

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      Front Desk Agent Interview

      Dec 20, 2018
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 1 week. I interviewed at New Castle Hotels

      Interview

      I walked in after I applied online. I left my resume at the front desk . The front desk manager took it and called me a couple days after for an interview . I received the offer from the Director the same day. The day after I accepted and I started the process. Everything was quick and smooth. The entire process took around a week.

      Interview questions [1]

      Question 1

      Describe a hard situation with an angry customer and how would you react?
      4 Answers
      1

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