Thank you for taking the time to share your thoughts with us regarding your experience interviewing with our company. Let us explain further about why we conduct our interviews in such a manner. In order to be successful in the sales associate role, the candidate must have excellent communication skills. The key role of the sales associate is to educate our customer about our product and ask questions about them and their needs to determine which of our products would be best for them. During the interview process, there are a list of questions that we ask each candidate based on their resume and employment history. However, the most important aspect of the interview is how well the candidate communicates, as this will determine how well the candidate would interact with the customer. If the candidate seems nervous or reserved, we will often bring up past work experiences, if they are similar to the candidates past work history to open a line of communication to see if we can find some common element to converse about. We also take the candidate on a tour of the store so see their level of interest in our product and to see if they ask questions or can relate to our products. We are sorry that you feel that this was a negative experience, and we hope that our explanation of our interview process provides deeper understanding of why your interview was conducted in such a manner.