Sales Associate applicants have rated the interview process at NEXT with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 87.5% positive. This is according to Glassdoor user ratings.
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I applied online. I interviewed at NEXT (Knaresborough, England) in Jan 2016
Interview
Chat on the phone and then face to face interview in the store where you go to go on the shop floor and pick out an outfit. It showed what your interest was in the job you were doing.
Interview questions [1]
Question 1
What would you pick out for a child's birthday party?
An aptitude test, followed by a phone interview. The process took around 2 weeks. The aptitude test had a few parts and I heard back very soon after. A couple of weeks later I had the phone interview.
Really Short and easy. only asked 4 questions and quick to provide feedback. Based on previous customer service experience and dealing with difficult customers. Experience working in retail and customer service
I applied online. The process took 3 weeks. I interviewed at NEXT (Havant, England) in Apr 2026
Interview
very slow process, it took over 3 weeks for a response and I had to eventually contact them myself which led to me being ignored. The lady was really nice in my first stage of my interview but I have heard rumours that the company is not great to work for.