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      Customer Service Representative Interview

      Feb 20, 2024
      Anonymous interview candidate
      Madrid
      No offer
      Negative experience
      Average interview

      Application

      The process took 2 weeks. I interviewed at Morningstar (Madrid)

      Interview

      The selection process involved a brief 10-minute phone call with the Morningstar HR asking general questions, followed by a meeting with the team members. The process was very flexible, as it was entirely conducted online, making it highly accessible. However, they proved to be rather opaque and after investing time in going through the selection process they didn't even bother to provide feedback or inform about the outcome

      Interview questions [1]

      Question 1

      In which situations do you feel uncomfortable? Do you make investments? What are your life goals? Tell me about a stressful situation at work.
      Answer question

      Other Customer Service Representative interview reviews for Morningstar

      Customer Service Representative Interview

      Jan 15, 2020
      Anonymous interview candidate
      Lorca, Murcia
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Morningstar (Lorca, Murcia) in Jan 2020

      Interview

      First a call with a HR then an interview of 45 mins with the manager then 1 hour interview with two managers based in Paris. They never give an answer negative or positive. This behavior seems in contradiction with their values. A total waste of time not professional and not respectful. They also never told you the salary. I am glad I didn't get it

      Interview questions [1]

      Question 1

      What's morning star direct
      Answer question

      Account Manager Interview

      Nov 15, 2016
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Morningstar

      Interview

      3 interviews: 1) HR and Manager of the team - Very open and professional! 2) VP and person to be replaced - Very open and professional! 3) VP of sales: Very relaxed yet very open and professional!

      Interview questions [1]

      Question 1

      How often to you contact your clients when an issue has been reported?
      1 Answer

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