I submitted my application and received an automated message with incorrect information. I replied thinking I was moving onto the next phase, and responded really positively, only to receive a very curt message saying that I was not moving forward and that the previous email was a mistake. For a company that is very vocal about the positive environment they foster, I was really surprised at the lack of empathy in the email. As a bit of feedback - a company's culture doesn't begin when you sign a contract. It includes every touchpoint with users, potential employees, and anyone in between. I would take this situation and see how you can improve your communication with rejected candidates.

A couple of conversations with the founder, lead designer and a couple of drinks together with the team helped us determine whether we were a match for each other — culture-wise and skill-wise. And it worked out like a charm, after a couple of weeks I started working at a company I like to call home.