There is no process, it's based on your personality and how willing you are to start the following day. I'd avoid or make sure you ask for a clear job description as they don't provide contracts and often 95% of your job is spent answering calls and confirming bookings for customers. This is purely a call center role and the hour's range between 8am - 9pm at night, minimum wage, minimum of 45hours per week as well as working weekends.