Thank you for taking the time to give us your feedback and I'm sorry that you did not have a positive experience with our application process. Our video interview is the first step in the interview process. Candidates who proceed to the next step will be invited to schedule a one on one interview with a member of our management team. We use the video interview as an extension of your resume and an opportunity to expand upon the sometimes limiting words in a document. The question you are referring to asks our applicants to tell us about themselves and suggest high school and college as a starting point. Many people use this as an opportunity to tell us about their interests, hobbies or what got them started in their IT Career. Reviews are anonymous, but if you wish to reach out to us to discuss your experience further, you can always email us at careers@milesit.com. I wish you the best of luck in your career.

I am very sorry that you felt the question was not able to be answered within the time period. We work to provide a fair process for every candidate by allowing the same amount of think time, time limit, and retakes for each question. Since you feel this process was not a fair assessment of your IT Support skills, please email me directly at cmiles@milestechnologies.com and I will personally interview you. It was not my intention to provide an unfair assessment.