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      Menlo Security

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      Technical Account Manager Interview

      Jun 24, 2026
      Anonymous interview candidate
      Jakarta
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Menlo Security (Jakarta) in Feb 2026

      Interview

      Interview process was disappointing and lacked transparency. I went through multiple conversations and remained engaged for months, but updates were inconsistent and mostly came only after I followed up. The role appeared to go through budget uncertainty, delays, and shifting communication before ending with a generic rejection. The most frustrating part was not the rejection itself, but the lack of clear ownership and communication throughout the process. Candidates can understand changing business priorities, but they should not be left hanging after investing significant time. Good product and interesting market, but the hiring process did not reflect the level of transparency, respect, or operational maturity I expected.

      Interview questions [1]

      Question 1

      They asked about how I would handle a TAM role that is both technical and customer-facing, especially in APJ where the team is lean and the TAM needs to own deployment, customer trust, ongoing value, and escalations end-to-end.
      1 Answer