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      Memory Express

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      Related searches: Memory Express reviews | Memory Express jobs | Memory Express salaries | Memory Express benefits
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      Customer Service Representative (CSR) Interview

      Nov 12, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 4 weeks. I interviewed at Memory Express

      Interview

      Great experience regarding the interview process. The questions asked were clear, respectful, friendly, and direct which they're keen to find the right candidate for the position. I had an interview with each manager, each of them asking different questions but during the process, nothing was too tense, and sometimes filled with enjoyment knowing the same passion. They search for technical knowledge on IT products and seek interpersonal skills that align with their company values when treating their customers.

      Interview questions [1]

      Question 1

      Q: What does Ping mean? Q: When was the last time you were in a bad situation and you've overcome it. Q: Have you built a computer before? Q: If you were to create a work order document, what would you fill it out with? Q: Are you currently working on getting your A+ Certification?
      Answer question

      Other Customer Service Representative (CSR) interview reviews for Memory Express

      Customer Service Representative Interview

      Feb 5, 2021
      Anonymous interview candidate
      Winnipeg, MB
      No offer
      Neutral experience
      Average interview

      Application

      I applied in-person. The process took 3 weeks. I interviewed at Memory Express (Winnipeg, MB) in Jan 2021

      Interview

      2 separate interviews with 2 different managers, being told will know the result a couple of days later, but instead, have to send follow-up emails twice to them to know the position was filled.

      Interview questions [6]

      Question 1

      What is an access point?
      1 Answer

      Question 2

      What is DNS mean, and what is it for?
      1 Answer

      Question 3

      Have you ever being late?
      Answer question

      Question 4

      How will you handle a customer who is trying to return a device that is damaged and the purchase date was a month ago?
      Answer question

      Question 5

      How will you handle a customer who brought in a device for data recovery, however, the store was unable to recover it.
      Answer question

      Question 6

      What car do you drive, how do you feel about it?
      Answer question

      Customer Service Representative Interview

      Apr 10, 2017
      Anonymous employee
      Richmond, BC
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 2 weeks. I interviewed at Memory Express (Richmond, BC) in Sep 2013

      Interview

      Had two separate interviews, each one-on-one with a store manager. They asked straightforward questions to assess my customer service philosophies and technical knowledge. The store sells lots of different kinds of technology, so they'll want to know if you have a focus on cameras, TVs, computer components, laptops, cell phones, or something else. The interview was fairly relaxed and conversational.

      Interview questions [1]

      Question 1

      Will you be able to do a quickmount?
      1 Answer

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