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      North America Service Desk Manager Interview

      Sep 19, 2019
      Anonymous interview candidate
      Louisville, KY
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Marsh (Louisville, KY) in Jul 2019

      Interview

      I participated in 3 interviews, one via the only phone, and two via Zoom or Skype. The third interview required a presentation on how to create a World-Class Support Center. After the third interview, the organization never responded to my updates for the next round or anything. they completely ignored me. Disrespectful and rude.

      Interview questions [1]

      Question 1

      The interviewees asked questions about the creation of a World-Class Support Center. Asked questions around metrics, asked questions on how to motivate employees, and asked questions around employee conflict resolution. Nothing atypical.
      1 Answer