Three step process, phone screen, in person, offer. Easy process to get through, especially the phone screen. Cleary they are looking for someone with conversation skills so they can easily speak with customers. Difficulty is incredibly low.
I applied online. The process took 3 days. I interviewed at MacPractice (Lincoln, NE) in Sep 2019
Interview
Applied online. Got an initial, very short, phone interview. A couple of days later I had an in person interview with three managers present. Pretty basic support-type questions. Very friendly and comfortable.
Interview questions [1]
Question 1
Tell me how to do something as if I'd never done it before, in five minutes or less.
I applied online. The process took 1 week. I interviewed at MacPractice (Lincoln, NE) in Jun 2018
Interview
I met with three people in conference room , indulging Human Resources and department managers, I was very comfortable in the interview . I was given a tour of the entire office.