I applied online. The process took 2 weeks. I interviewed at MUY Brands (San Antonio, TX) in Jan 2011
Interview
Informal interview focused on past experience and current expectations. Very honest and upfront about the long hours and rotating schedule. Bonus structure was explained based on call center performance. Emphasis was placed on learning all aspects of call center management
Interview questions [1]
Question 1
Give me an example of a time when you had to get a group of people to collaborate on a project with limited time to train.