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      MAT Holdings

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      Customer Service Associate Interview

      Feb 9, 2012
      Anonymous employee
      Long Grove, IL
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through other source. The process took 2 days. I interviewed at MAT Holdings (Long Grove, IL) in Feb 2012

      Interview

      I received a call for an interview the day after I faxed in my resume to apply for the position. My first interview was the following Monday and lasted about an hour. The manager of the department interviewed me and asked about 20 questions. I sent a follow-up email after the interview and within about 2 days I received a call for a second interview. Also scheduled that for the following Monday. The second interview took about an hour and a half and consisted of 20 more questions, and a skills test. The skills test took place in the managers office with the manager present. It was a little nerve-wracking but I was happy she was there to answer questions I had. She told me she would call by that Friday to let me know. I got a call the following Tuesday to inform me that they had chosen me for the position.

      Interview questions [1]

      Question 1

      If it were a Friday afternoon and a project came up that had to be finished by 8am on Monday, but you had plans that night, what would you do?
      Answer question
      1