Lufthansa InTouch interview questions
Updated Apr 10, 2025Difficulty
Average
Experience
Very positive
How others got an interview
- 12%Recruitment agencyRecruitment agency
- 3%RecruiterRecruiter
Interview search
43 interviews
Lufthansa InTouch interviews FAQs
- Glassdoor users rated their interview experience at Lufthansa InTouch as 83.3% positive with a difficulty rating score of 2.5 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Agent and General Reservations Agent rated their interviews as the hardest, whereas interviews for Customer Service Representative and Home Based Customer Assistance roles were rated as the easiest.
- The hiring process at Lufthansa InTouch takes an average of 4 days when considering 6 user submitted interviews across all job titles. Candidates applying for Home Based Customer Assistance had the quickest hiring process (on average 1 day), whereas Customer Service Representative roles had the slowest hiring process (on average 6 days).
- Common stages of the interview process at Lufthansa InTouch according to 6 Glassdoor interviews include:
Background check: 20%
Phone interview: 20%
Presentation: 20%
Drug test: 10%
One on one interview: 10%
Personality test: 10%
Group panel interview: 10%
Here are the most commonly searched roles for interview reports -
- Customer Service Representative(95) ;
- Customer Service Consultant(36) ;
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- Consultant(6) ;
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- Team Leader(5) ;
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- Bilingual Customer Service Representative(3) ;
- CFM(3) ;
- Call Center Agent(3) ;
- Client Service Coordinator (CSC)(3) ;
- Customer Feedback Management Agent(3) ;
- Customer Representative(3) .