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      Lufthansa Group

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      Kundenbetreuer Interview

      Nov 16, 2013
      Anonymous employee
      Frankfurt am Main

      Other Kundenbetreuer interview reviews for Lufthansa Group

      Account Manager Interview

      Mar 3, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Lufthansa Group

      Interview

      The interview process was relatively smooth and well-structured. The first round was with the hiring manager, who asked about my background, my motivation for applying for the role, as well as my strengths and weaknesses. For the second round, I was required to prepare a PowerPoint presentation in advance about myself and a short business case. I presented this to the panel, followed by a business case study assessment. I was also asked situational questions, including how I would handle difficult teammates. The final round was a casual coffee chat with the Head of Department, where we discussed my background, career motivations, and why I was interested in the role.Do note that the bonus here isn't high. not even 1 month.

      Interview questions [1]

      Question 1

      The interview process was relatively smooth and well-structured. The first round was with the hiring manager, who asked about my background, my motivation for applying for the role, as well as my strengths and weaknesses. For the second round, I was required to prepare a PowerPoint presentation in advance about myself and a short business case. I presented this to the panel, followed by a business case study assessment. I was also asked situational questions, including how I would handle difficult teammates. The final round was a casual coffee chat with the Head of Department, where we discussed my background, career motivations, and why I was interested in the role.
      Answer question
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 months. I interviewed at Lufthansa Group (Frankfurt am Main)

      Interview

      Gespräch mit einem deutschsprachigen Psychologen - großer Vorteil, wenn man deutsch spricht.

      Interview questions [1]

      Question 1

      Ich wurde nach meinen Schwächen befragt, die Schwäche, die ich nannte, fanden sie "nicht negativ genug", ich musste spontan noch bedeutendere Schwächen nennen.
      Answer question

      Customer Service Representative (CSR) Interview

      Feb 19, 2025
      Anonymous employee
      Brownsville, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Lufthansa Group (Brownsville, TX)

      Interview

      It was a great interview process and I am excited to start. The company seems great, and it is a remote position, great benefits, and a a a a a a a a a a a a a a a a a

      Interview questions [1]

      Question 1

      Why should they hire me?
      Answer question

      Customer Service Representative (CSR) Interview

      Apr 25, 2024
      Anonymous interview candidate
      Frankfurt am Main
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 days. I interviewed at Lufthansa Group (Frankfurt am Main) in Feb 2024

      Interview

      Online Test. Dann 2 Gespräche vor Ort. English Test, Geographic Test. Allgemein wissen. Psychologisches Gespräch Alles war sehr angenehm und eine gute Atmosphäre. Fragen wurden immer beantwortet und man hat immer Feedback erhalten

      Interview questions [1]

      Question 1

      Warum möchten sie für Lufthansa arbeiten
      Answer question