I applied through a staffing agency. The process took 2 weeks. I interviewed at Lifeplus (Saint Neots, England) in Apr 2020
Interview
There are 2 interview stages. The interviews are usually with a team leader or a Senior Customer Care Administrator. If you applied for a language role, they will test your language skills in English and the other language
Interview questions [1]
Question 1
How would you deal with this customer (example provided in the interview)