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      Customer Support Specialist Interview

      Jul 30, 2018
      Anonymous employee
      Portland, OR
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 1+ week. I interviewed at Learning.com (Portland, OR) in Jul 2018

      Interview

      It was a very positive experience. Everyone I interacted with was very friendly and professional. The process was quick, but thorough. There was a brief phone interview followed by a formal in-person interview.

      Interview questions [3]

      Question 1

      Describe a time you had a disagreement with a coworker. How did you handle that?
      Answer question

      Question 2

      If the phone rang, you had a chat request, someone sent you an email requesting assistance, you had a meeting in five minutes, and an internal customer was at your desk asking for support, in what order would you handle those tasks?
      1 Answer

      Question 3

      How do you handle high-pressure work environments?
      Answer question
      1

      Other Customer Support Specialist interview reviews for Learning.com

      Customer Support Specialist Interview

      Oct 17, 2019
      Anonymous employee
      Portland, OR
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Learning.com (Portland, OR) in Jun 2019

      Interview

      Pretty good, asked me situational questions but without correct answers to see how I handled things when it comes to the specific position and working with customers of all backgrounds. They were very kind and it wasn't super formal, but it also wasn't super informal. Somewhere in the sweet spot.

      Interview questions [1]

      Question 1

      What is a reason we should hire you?
      Answer question