First of all, please let me apologize for this experience and this is absolutely unacceptable on our end. We value the candidate experience and our TA leader and I are extremely passionate about trying to ensure that this type of experience never happens. Second, if you are comfortable doing so, would you mind reaching out to Chuck or I so that we can investigate WHY this happened. We are both extremely disappointed that you had this experience with our team. We wish you the best of luck and hope that you and yours stay safe and healthy the rest of 2020.