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      King Soopers

      Part of Kroger

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      Service Desk Clerk Interview

      May 23, 2015
      Anonymous employee
      Arvada, CO

      Other Service Desk Clerk interview reviews for King Soopers

      Service Desk Clerk Interview

      Jul 13, 2015
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at King Soopers in Jul 2014

      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 days. I interviewed at King Soopers (Arvada, CO) in Apr 2015

      Interview

      The interview process was pretty simple. Turnover rate is so high they probably just want to make sure you're breathing. My nerves were a little on edge, but the woman conducting the interview was really nice and tried to calm them.

      Interview questions [2]

      Question 1

      Tell me about yourself.
      1 Answer

      Question 2

      An anger customer comes in, and they're being difficult. How do you handle the situation?
      1 Answer

      Interview

      Job Fair Interview- met with store secretary, one HR rep from another store, and third HR rep from corporate. Group interview where we were asked questions and had to answer in front of the rest of the group. We were split into two groups to role play a product or service that Kings offered. After the 3 ladies were satisfied we were brought over individually to discuss hours, position description and complete a drug test. Dependent upon results of the drug test and other background check(s) we would receive a call at a later date to start. (Side note: they promise that they can offer you flexibility with hours, but in actuality the schedule is seniority based, so you have little to no flexibility in that).

      Interview questions [1]

      Question 1

      Asked questions related to Honesty, Integrity, Respect, Diversity, Safety and Inclusion (which are the values of the organization). Give an example of when you chose to do the right thing although it was not the popular opinion of co-workers? What is diversity to you? Tell us about a difficult time when you had to be honest. Why was it difficult? Tell us about a time when someone disrespected you? How did you handle the situation? What is your favorite product or service that King Soopers offers and why?
      Answer question