It was really quick. What would you do questions. There were also some basic troubleshoot questions. If you don't know the answer be confident in finding it. Overall it was a really laid back interview. Got offered the job on the spot. Things moved pretty quick.
I applied online. The process took 2 weeks. I interviewed at Kelly (Charlotte, NC) in Dec 2022
Interview
They must view a full 360 of your room including your door with functional lock. If there is a window, it cannot be behind or near your computer screen. I believe the curtains must be closed. You cannot have a TV in the room and they must also see some form of ID. Interview was lengthy with much more questions than I had anticipated. Interviewer was friendly and laid back, which made me more comfortable. That being said, they were not transparent whatsoever with the schedule available and so I had to decline when I ended up receiving an offer.
Interview questions [1]
Question 1
1. How did you hear about this position? 2. What do you know about this position? 3. How do you handle working under pressure? 4. What do your peers usually come to you about? 5. How would you explain tech to a regular person? 6. How will you avoid becoming distracted? 7. How do you talk to customers? 8. How do you deal with angry customers? 9. Tell me about a time you were in a situation outside of your role's responsibility. 10. How would you describe your experience in technology? 11. What keeps you motivated while working from home?
I applied online. I interviewed at Kelly (Bloomfield Township, MI) in Jan 2021
Interview
Very easy and simple getting to know the company and the campaign questions were basic interview questions also just making sure you have great internet service and you have a private space for with no distractions
Interview questions [1]
Question 1
Why did you apply ? And what made you interested in tech support?
Very welcoming and very easy. Professional but comfortable setting. Explained the duties and functions of job very well. Lots of different routes to take to advance in career. Gave a lot of information on the company culture.
