Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Kasha

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Kasha reviews | Kasha jobs | Kasha salaries | Kasha benefits
      Kasha interviewsKasha Customer Care Agent interviewsKasha interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      Performance Food Group
      3.5★Compensation and benefits
      avatar
      Bardon Supplies
      4.1★Compensation and benefits
      avatar
      Kenny Pipe & Supply
      4.2★Compensation and benefits

      Customer Care Agent Interview

      Oct 6, 2023
      Anonymous employee
      Westlands

      Other Customer Care Agent interview reviews for Kasha

      Customer Care Agent Interview

      Mar 14, 2024
      Anonymous interview candidate
      No offer
      Positive experience
      Easy interview
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Kasha (Westlands) in Sep 2023

      Interview

      The interview process was nice and transparent, i like the way it was conducted. We are looking forward to having the same kind of interview even in the near future.

      Interview questions [1]

      Question 1

      Procedures taken when communicating to a customer.
      1 Answer

      Application

      I applied in-person. I interviewed at Kasha

      Interview

      The interview process went well, I was interviewed by the HR Business Partner and by the Rwanda Customer Care Manager of Kasha. It started with a Q/A session that was followed by a typing session . The Q&A session consisted of getting the managers to know better about my experience as well as letting me know about the job I´m expected to deliver in case I was hired. During the final session I was asked to type a short story while being timed, which concluded the interview. Thank you

      Interview questions [1]

      Question 1

      They asked me to describe how I handled an order from a customer during my previous work experience.
      1 Answer
      1

      Customer Care Agent Interview

      Oct 5, 2023
      Anonymous employee
      Westlands
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. I interviewed at Kasha (Westlands)

      Interview

      I received a call to do a virtual interview and later on was invited for a physical interview in which was a panel of five interviewers. The environment was serene and welcoming and the whole process was knowledgeable...

      Interview questions [1]

      Question 1

      What my breaking point was.
      1 Answer