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      Kasasa

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      Client Director Interview

      Sep 22, 2016
      Anonymous interview candidate
      Austin, TX

      Other Client Director interview reviews for Kasasa

      Client Director Interview

      Aug 22, 2016
      Anonymous interview candidate
      Austin, TX
      No offer
      Negative experience
      No offer
      Negative experience

      Application

      I interviewed at Kasasa (Austin, TX)

      Interview

      The bulk of the 5+ hour interview process was actually very good, but this portion alone just left an overall bad taste: As other candidates for this role have indicated, the case study and presentation portion of their interview process is flawed. Then again, who knows what they're ultimately trying to accomplish with it. I actually thought I had them figured out, in terms of believing I didn't fall for what seemed like a trick test. You talk to someone acting as a Business Owner, who doesn't have answers to several of the (in some cases, very basic) questions most real business owners would have, you're then given 30 minutes to create an end all be all solution based on the information, and then present on that solution to a group acting as investors. At a high level, the solutions to this case study were very obvious. However, the missing information from the business owner was critical to an actual end all be all solution, which was the expectation laid out. This is where I thought I had them figured out: Part of this is working around traps that are set to identify someone with a lack of integrity. Surely the guy behind the smarmy investor character isn't really expecting me to make up the numbers that were unknown to the business owner, or get me to commit to one proposed approach vs another without being allowed additional time to dig into some of that basic data. If this is intended to be the real life scenario described, with real money at stake, then real integrity is critical. Surely it was all a trick, like the pretend investor coming in halfway through the presentation, or the one distracted by their laptop asking you to repeat what they missed. No problem. You work through and around those things, even when you have 30 minutes to prepare and 10 minutes to present. What was concerning is, when it was all said and done, and they come out of that investor role, there really seemed to have been an expectation for you to invent the numbers that the business owner didn't have. Assuming this perception is accurate, no thank you. In the real world, I'm confident they would not expect or allow their employees to do this. All in all I felt like some members of the group participating in this piece were likely young and inexperienced, or perhaps a different expectation could be set around what the point of this exercise really is. Again, the rest of the 5+ hour interview process was just fine. They seem to put a lot of stock in this portion though and, as much as both the company and candidates invest in this process, hopefully they'll come around to tweaking it. I do think they're likely losing out on some great people because of it.

      Interview questions [1]

      Question 1

      Standard, basic questions
      Answer question
      3
      Difficult interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Kasasa (Austin, TX) in Jul 2016

      Interview

      Here's a company that values culture over talent. They've structured their interview process to weed out the most qualified and talented folks in favor of those that 'fit in'? Note, multiple recruiters and headhunters are constantly trying to fill positions for Kasasa because very few make it through the funnel. I've had 4 different headhunters contact me about a role at Kasasa. My initial interview was on the phone. Then, a follow up on site. Finally, I was invited back for the big interview along with other candidates (none of which were hired either). Here was the process: 1. Lunch and social time 2. Interview with current Client Directors 3. Time to put together a presentation about a shoe store. You better know how to use a PC. 4. Present your solution via Powerpoint to a bunch of Managers who think their role is to humiliate and embarrass applicants and demonstrate immediately that they are in control. Having only ~30 minutes to build a Powerpoint from scratch with very limited data, you have to make some assumptions. This of course is far different from reality, where you would have an opportunity to ask lots of questions and thoroughly know about a bank before making a presentation. But that doesn't matter to the interviewers, who ask very detailed questions to which you cannot give an accurate answer because you don't know the details to be accurate. Clearly, they've done this drill so many times, that they have assumptions in their head and know how they will tear apart any proposal you make. I felt deflated and humiliated after this round was over and knew Kasasa wasn't the place for me. I don't play 'gotcha' games in meetings and I'm not out to demonstrate why I'm 'better that everyone else in the room'. 5. Tour of the facilities 6. Test - Yes, you take a Wonderlic test in a special room they have designated for Wonderlic testing. I found this quite easy and am certain I scored well. 7. Happy hour. I had 1.5 beers over 90 minutes and socialized with the team. During which time I found out that the most unfriendly manager was leaving and the hiring manager was actually not the hiring manager. I was told by my headhunter that I wasn't a good 'cultural fit'. Honestly, their loss. And, likely good for me because I want to be treated like an adult, not a child.

      Interview questions [1]

      Question 1

      Out together a presentation (in 30 minutes) in Powerpoint on piece of junk PC to present a business case for how to help a struggling shoe store.
      1 Answer
      6

      Client Director Interview

      Jul 3, 2016
      Anonymous interview candidate
      Austin, TX
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Kasasa (Austin, TX) in May 2016

      Interview

      I was referred by an employee. I received a call a day later for a phone interview. That went well and I was asked to come to the headquarters for an in person interview with a gentleman and another Client Director. That interview also went well and I was asked to come back again for another onsite interview for approximately 5 hours. I came in and there were 2 other candidates in the room where the company provided lunch for us and an opportunity to meet the regional managers as well as other Client Directors. It was pleasant and the office was very impressive at first glance. I was given a tour and shown all the amazing things about the company which they aren't shy telling you about. After an hour with 3 client directors I was given a more extensive tour and all the perks were explained to me in detail (there are a lot). And then we got to the CEO's office. He was not there at the time but the scooter he rides on IN THE OFFICE was there. They were very proud of this and gave me a tour inside his office as his door is "always open". Then we moved onto the "case study/exercise" which entailed placing me in a room alone with a desktop computer and a case to work. I was to put together a growth strategy for a fictional shoe company here in Austin that was losing market share. They gave me 30 minutes. I could ask some questions which was helpful. My work was to be presented to the regional managers who acted like "investors" and then picked apart the proposal. Honestly, it felt like they just wanted to sucker punch you in every which way to see how you reacted. In hindsight, the guy in flip flops rolling his eyes at me while I presented didn't make me feel like this place was where I wanted to be. Regardless I did my best. In the end, they didn't like how I reacted to their feedback and I didn't get the job. The most interesting part was that an acquaintance was interviewing with them for the same job a month later. When I learned of this, I told the candidate that I'd coach her on what to expect. This person had tons of banking and sales experience and we chatted for an hour about this interview and what to expect. I told the candidate everything I could remember about the interview. This person was so appreciative and thought she nailed it. Turns out she didn't get the job either. So in a nutshell, I think Kasasa's process for recruiting candidates to this role is severely flawed. I'm not sure what they are looking for but no one will shine in their case study approach - find another way,. I think they definitely need to fine tune their process and stop trying to be so quirky and cool. Show some professionalism. I get that this is a tech company and it's relatively small but come on. If it's taking the company months to find a fit perhaps they are looking for some sort of unicorn and missing the folks that can really help them succeed in this role. They also ask you to take a wonderlic test.

      Interview questions [2]

      Question 1

      What is your favorite consumer good?
      Answer question

      Question 2

      If in a room with executive staff, are you most comfortable with the CEO, CFO, CMO, or CTO and why?
      Answer question