Hi Interviewer. Thanks for your feedback. We want to be as upfront as possible during our interview process, and we encourage anyone who has questions to bring them up during the interview so we can answer them directly. In the past, we did handle residential accounts for our clients. Currently and for the past year and a half, we have been representing our clients strictly in a retail setting. Like any sales role, we do expect to see turnover from time to time, since the nature of the role is challenging.