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      Jostens

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      Help Desk Analyst Interview

      Mar 5, 2014
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 3 days. I interviewed at Jostens in Jun 2013

      Interview

      The process was very quick. I got a call from a recruiter on a Tuesday, had an interview at 10am on Wednesday, and a job offer by Thursday afternoon. Interview was very thorough to ensure I had knowledge of the area, especially considering my degree does not match my field. Actual start date was pushed back quite a long time, but this was partially due to a mid-week holiday, which would have given us a strange, inefficient training schedule.

      Interview questions [1]

      Question 1

      The toughest part was just the "pop quiz" he put me through. Asking basic technical and troubleshooting questions, how to start/stop services, how to troubleshoot network issues, what to do if a customer is unable to reach a webpage, etc.
      Answer question