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      Call Center Representative Interview

      Sep 19, 2013
      Anonymous employee
      Milwaukee, WI
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. I interviewed at JPMorganChase (Milwaukee, WI) in Jul 2010

      Interview

      I had one interview with two managers. And also one brief phone interview. I was asked the standard situational interview questions.

      Interview questions [1]

      Question 1

      What is an experience where you had to creatively solve a problem.
      1 Answer

      Other Call Center Representative interview reviews for JPMorganChase

      Call Center Representative Interview

      Sep 19, 2023
      Anonymous employee
      San Antonio, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 days. I interviewed at JPMorganChase (San Antonio, TX) in Feb 2023

      Interview

      Typical call center interview, it will be extremely easy if you have call center experience. What the interviewer liked was that I was able to use the STAR method on her questions she wanted examples of and questions that involved, "tell me what would you do if xyz happened?"

      Interview questions [1]

      Question 1

      Tell me about a time you dealt with an irate customer and how did you handle it?
      Answer question

      Call Center Representative Interview

      Jan 29, 2021
      Anonymous employee
      Houston, TX
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at JPMorganChase (Houston, TX) in Aug 2017

      Interview

      My interview was well enough but the interviewers were all over the place. Some of them seems happy to be there and others seemed like they were waiting on the lunch bell.

      Interview questions [1]

      Question 1

      Please read this letter without stopping.
      Answer question