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      Security & Emergency Operations Officer Interview

      Aug 31, 2024
      Anonymous interview candidate
      Castle Bromwich, England
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at JLR (Castle Bromwich, England) in Aug 2024

      Interview

      **Day 1** This was just a fitness test, which is essentially self-assessed. You could choose between a treadmill or steps—apparently, the steps are easier. I opted for the treadmill, maintaining a slow jog/fast walk pace and increasing the incline periodically. The test was based on perceived exertion levels. The person conducting the test pointed to a chart on the wall and explained that as long as I reported a number between 1 and 14 (and no higher), I would pass. **Day 2** **Group Test** We were given a scenario: a plane crash has left us stranded on a desert island, and we can only carry five items. We had to decide what to take and then swap one of the items at the end. The discussion was done as a group. Items to choose from: - Knife - Barrel of fuel - Bowl - Mobile phone - First aid kit - Bottle of champagne - Waterproof jacket - Rope - Blanket - Pen and paper **Memory Test** We were shown items under a cloth on a table and given one minute to memorise them. After that, we were taken for the confined space assessment. Items shown: - Bolt cutters - Sledgehammer - Torch - ID card - Mobile phone - TV remote - Face masks - Tough-cut scissors - Bandages - Radio - Gloves - Crowbar **Confined Space Test** This involved navigating a maze made of wooden pallets indoors, in what used to be one of the vehicle bays. The maze was partially covered, with one side exposed. We had to wear a fire jacket, trousers, blackout glasses, a fire helmet, and a BA set on our backs. We were given a set amount of time to complete the maze. It wasn’t a true confined space—you had enough room to sit down with space above your head. As you crawled through, there were trick spaces you couldn’t fit into, with the actual path nearby but blocked by poles and obstacles on the floor. **Fitness Test** This consisted of: 1. Running 20m twice in a fire jacket, trousers, and helmet, between two cones. 2. Putting on a large backpack containing a first aid kit with an oxygen bottle and doing the run again. 3. Picking up a 45mm hose and walking 15m twice (there and back). 4. Performing 3-5 shoulder presses with the 45mm hose, which weighs around 15kg. 5. Holding a 45mm, 23m hose at shoulder length, rolling it out, running back, picking up another one, and repeating. 6. Rolling each hose back up. 7. Completing 2 minutes of CPR on a rescue Annie doll without stopping (this was timed to around 10 minutes). **First Aid Assessment** This was designed for people not trained in first aid, focusing more on communication and handling situations. Scenarios: 1. Someone with heart attack symptoms—reassure them, call for an ambulance, and check if a defibrillator is available. 2. Someone experiencing a mental health episode and expressing a desire to end their life—keep them talking and request an ambulance. **Written Assessment** We were given a scenario: A JLR employee witnessed a female being struck by a vehicle in the car park. The driver exited the vehicle intoxicated, and when challenged, drove off and left the scene. We had a few minutes to ask questions to gather enough details for a report. It wasn’t a full report like you might expect if you’re used to formal report writing, but they did their best. We were given 30 minutes to write it down. **Interview** The interview was based on the JLR core values. There are five core values, and I was asked around three questions for each one, focusing on how I had demonstrated them in my life. These were typical interview questions for anyone with interview experience. Examples included: - A time you challenged a decision. - A time you provided excellent customer service. - A time you worked as part of a team to achieve a desired outcome. - A time you took on a challenge and led it. **JLR Core Values**: - **CUSTOMER LOVE**: We love our CUSTOMERS. - **UNITY**: We work as ONE. - **INTEGRITY**: We speak the TRUTH. - **GROWTH**: We progress TOGETHER. - **IMPACT**: We are PURPOSE-oriented.