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      Customer Service Representative Interview

      Apr 6, 2024
      Anonymous employee
      Jakarta
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at JD.com (Jakarta) in Apr 2020

      Interview

      Process was smooth and nice. The process took roughly 1 hours and then get the offer straight away. It was pleasure to work with them. Only I wish I could stay longer with them, it probably will take extra credit for me in terms of experience

      Interview questions [1]

      Question 1

      What would you do manage conflict?
      Answer question

      Other Customer Service Representative interview reviews for JD.com

      Account Manager Interview

      Apr 28, 2025
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at JD.com

      Interview

      The interview process typically includes a phone screening, in-person or virtual interview, a skills assessment, a final panel or leadership interview, followed by an offer and onboarding if successful. it goes well

      Interview questions [1]

      Question 1

      Tell me about a time you handled a difficult situation.
      Answer question