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      JCPenney

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      Customer Service Specialist Interview

      Nov 1, 2015
      Anonymous employee
      Louisville, KY
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at JCPenney (Louisville, KY) in Sep 2015

      Interview

      You're building blocks. That's really it. Well, you have to look at how a building is presented, and try to build it as close as possible to the building. The thing is, you have 15 seconds to look at the building on the ipad, 60 to direct everyone else to build it and you cannot touch it. It's pretty easy to see what they want from you -- they want to see if you'll fall under stressful situations. Stay calm throughout, and you'll seriously have the job in the bag. Dude, if you're calm and collected, as well as understanding, you will MASTER this part. Secondly, you have to convince your interviewing managers to add something to JCPenney, depending on a number of topics they give you. It helps to think about it in a sense that this is a store driven by women. Think about women, then the department, then the store and then the company as a whole. If you passed Senior English in high school, you will master this part as well.

      Interview questions [1]

      Question 1

      How will, what your shopping idea that you've selected, help increase profits for the company?
      Answer question

      Other Customer Service Specialist interview reviews for JCPenney

      Customer Service Specialist Interview

      Jan 11, 2024
      Anonymous employee
      Tempe, AZ
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. I interviewed at JCPenney (Tempe, AZ)

      Interview

      It was in a very professional and comfortable setting in the store. And it was conducted with the store and salon manager at that location. Both of the managers were kind and professional.

      Interview questions [1]

      Question 1

      Asked me to talk about my experience
      Answer question

      Customer Service Specialist Interview

      Nov 26, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at JCPenney

      Interview

      It was a group interview which led to an individual interview with a supervisor. If you pass the first round you have a higher chance of getting hired on for a position

      Interview questions [1]

      Question 1

      Where do you see yourself in 5 years?
      Answer question

      Customer Service Specialist Interview

      Sep 23, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. I interviewed at JCPenney

      Interview

      Interview process went smoothly. Asked behavioral questions and situational questions that catered to how you deal with a variety of customer personalities. Also asked about previous employment roles. Offered a job on the first interview.

      Interview questions [1]

      Question 1

      Can you tell me about yourself?
      Answer question