I applied online. The process took 4 days. I interviewed at JCPenney (Downey, CA) in Oct 2013
Interview
Went to the interview expecting to be a one on one interview with basic questions but, to my surprise it was a group interview. The group was about 7 people we played a game to show leadership by leading the group on how to build a building with blocks (we got to see the picture for 15 seconds) and did some role playing. The managers gave us a lot of feedback which was very helpful. The only question they did ask was "Why do you want to work here?" which wasn't a though question. The interview lasted around 35 minutes after it was over we were called one on one to be offered the job.
It was overall an easy interview. In a group setting of interviewees, we were asked to each talk about what we thought good customer service was. Then, we had some blocks to build a structure, a house I remember. Without the person you were instructing being able to see the blueprint, you had to describe what to do with the blocks without touching the blocks. I didn't know how I did, but I got hired. This was the holidays of 2017. :)
Interview questions [1]
Question 1
Describe good customer service and how you approach it
The process took 1 week. I interviewed at JCPenney (Montclair, CA)
Interview
I got a phone call to schedule an interview, which was quick and convenient. In the interview, one of the managers asked me star scenario questions and asked why I wanted to work for JCP. At the end of the interview, I got an offer.
Interview questions [1]
Question 1
STAR questions, and Why do you want to work for JCPenney?
Questions about school, work ethic, etc. suited for entry level. Easy interview, no discussion of salary, just of potential hours/etc, and also holdiday availability like on Christmas and Black Friday and thanksgiving. Easy interview