Sales Associate applicants have rated the interview process at JCPenney with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 100% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 56 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at JCPenney overall takes an average of 39 days.
Common stages of the interview process at JCPenney as a Sales Associate according to 2 Glassdoor interviews include:
IQ intelligence test: 20%
Skills test: 20%
Background check: 20%
Drug test: 20%
Presentation: 20%
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I applied online. The process took 1 week. I interviewed at JCPenney (Bowling Green, KY) in Jul 2017
Interview
Had a group of people play team building exercise game where we tried to build a structure with only one person seeing how the blocks are to be placed at a time. Focus on team, communication, leadership skills, and handling stress
Easy, got hired in 1 week and was able to start as soon as possible. It was a good process and I liked the people I interviewed with. The culture is off to a positive start.
The interview process begins with an initial screening to review qualifications and experience. Selected candidates then participate in one or more interviews with the hiring team, which may include behavioral and role-specific questions. Final candidates may be asked to complete an assessment or meet with senior stakeholders before a hiring decision is made. Candidates are kept informed throughout the process.
I applied online. I interviewed at JCPenney in Oct 2025
Interview
Pretty easy going, lasted about 20 minutes, Interview questions mixed with questions about scheduling and desired about of hours. Completed a tour and discussed the role, along with cross training
Interview questions [1]
Question 1
Describe a time where you had to address conflict in the workplace.