Glassdoor users rated their interview experience at Infonox as 100% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Customer Support and rated their interviews as the hardest, whereas interviews for Customer Support and roles were rated as the easiest.
The hiring process at Infonox takes an average of 6 days when considering 1 user submitted interviews across all job titles. Candidates applying for Customer Support had the quickest hiring process (on average 6 days), whereas Customer Support roles had the slowest hiring process (on average 6 days).
The interview was conducted in a professional manner and all questions asked were answered clearly and efficiently. It was overall a fine experience and the work culture was clearly defined.
Interview questions [1]
Question 1
How do you distinguish customer service and customer support?