I applied in-person. The process took 4 weeks. I interviewed at Inflight Sales Group (Tsuen Wan) in Jan 2013
Interview
Very thorough. First with HR then with the Account Director and/or Executive Director. Lots of basic run of the mill questions. Then they ask about TR experience, brand exposure, style, fashion etc. They will also ask you to do a "test" - written and on the computer - to assess skills.
Interview questions [1]
Question 1
What do you know about the Travel Retail industry?