I applied through university. The process took 1 week. I interviewed at ISN Software (Lawrence, KS) in Oct 2021
Interview
They were very awkward and not very personable. I felt like I had to lead the conversation, which is not typically how an interview was supposed to go. They told me they had time for me to ask a question and after answering I would respond, and then they just looked at me. Super uncomfortable and seemed to lack interviewing experience.
Interview questions [1]
Question 1
"Give us a brief description of yourself and walk us through your resume."
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Other Customer Service Associate interview reviews for ISN Software
I applied through a recruiter. The process took 3 weeks. I interviewed at ISN Software (London, England) in Sep 2019
Interview
Phone interview with two employees; one in English and one in Arabic (they were looking for Arabic speakers). I was then invited to a face to face interview where I was interviewed by five people in a row (10 minutes each), followed by shadowing a current employee whose role is the same role I have applied for. There was also a Peer Panel that all 5 of us (Arabic speaker candidates) had to attend before being given a presentation topic (the recruiter emailed me a list of three topics to prepare for beforehand). Each candidate presented separately for 2 minutes in front of three out of those five people who interviewed us earlier.
I applied through university. The process took 2 days. I interviewed at ISN Software
Interview
The interview process was very fast and thorough. I first interviewed on campus. Then I visited the Dallas headquarters where I was given a topic to present, attended a reception, and participated in a "speed dating" interview process. The entire process went by extremely fast and I was notified of their decision within two weeks.