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      IRIS Software Group

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      Related searches: IRIS Software Group reviews | IRIS Software Group jobs | IRIS Software Group salaries | IRIS Software Group benefits
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      Customer Services Associate Interview

      Jan 22, 2026
      Anonymous interview candidate
      Heathrow, England

      Other Customer Services Associate interview reviews for IRIS Software Group

      Customer Service Associate Interview

      Dec 4, 2025
      Anonymous interview candidate
      Slough, Berkshire, South East England, England
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at IRIS Software Group (Heathrow, England) in Nov 2025

      Interview

      The process started positively with a relaxed 30-minute video call with a recruiter. This was followed by a full assessment day involving group and individual exercises, written scenarios, and a one-to-one interview with hiring managers. I was initially told this would be the final stage. The next day, I was asked to attend an additional online interview with two members of the department, which extended the process further. Overall, the recruitment process took just over two weeks. I was told I would receive an outcome within one to two weeks, but I never heard back. Even after sending a polite follow-up email, I received no response. Being ghosted after multiple interview stages and a full assessment day was disappointing and showed a lack of respect for candidates’ time and effort.

      Interview questions [1]

      Question 1

      A lot of competency-based questions
      Answer question
      No offer
      Neutral experience
      Average interview

      Application

      I applied through other source. I interviewed at IRIS Software Group (Slough, Berkshire, South East England, England) in Nov 2025

      Interview

      Applied online, completed an online assessment, then a chat with the talent manager to see if it’s a good fit then final stage was an assessment day at their office in Slough. Assessors and talent manager were all very friendly and the tasks were interactive however it’s slightly disappointing to not hear back or get any feedback especially when they mentioned how they narrowed down the applications from 300+ to roughly 10 for the assessment day, it’s not hard to give a bit of feedback, an update or at least a rejection email considering candidates worked hard to make it to the final stage and commute to their office.

      Interview questions [1]

      Question 1

      Why do you want to work at IRIS?
      Answer question
      1

      Customer Service Associate Interview

      Nov 13, 2025
      Anonymous interview candidate
      Slough
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at IRIS Software Group (Slough) in Nov 2025

      Interview

      The interview process was well-organised, engaging, and informative. The assessors were friendly and professional, creating a comfortable environment that allowed me to showcase my skills and learn about the company.

      Interview questions [1]

      Question 1

      They asked how I would communicate with someone who isn’t very knowledgeable about technology.
      Answer question