CCI Call Centres Interview Question: How do you build rapport? | Glassdoor

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CCI Call Centres

CCI Call Centres Inbound Customer Service Agent interview

CCI Call Centres interview question

Inbound Customer Service Agent Interview

How do you build rapport?

Interview Answer

Anonymous

Jun 9, 2023

I said you build rapport by forming concrete language and making the customer trust you.

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CCI Call Centres interviews