I applied through an employee referral. I interviewed at Hotel Granduca (Houston, TX) in Feb 2014
Interview
Standard Restaurant server interview. Asking about previous experiences. The restaurant there is 5 stars so they focus alot of fine dining etiquettes. They quiz you on drinks wine knowledges. They also quiz you on wine and food pairing.
Interview questions [1]
Question 1
How would you react if customers complains about a dish? What if he/she complain multiple times?
I applied online. I interviewed at Hotel Granduca (Houston, TX) in Jan 2017
Interview
Very courteous HR assistant, after all her questions make me fill like a know this lady for years, then she pass me to the Food and Beverage Director, who was very kind and professional with the interview.
Interview questions [1]
Question 1
What is the difference between a loyal customer and a satisfy customer?
