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      Horizon Air

      Part of Alaska Airlines

      Engaged employer

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      Related searches: Horizon Air reviews | Horizon Air jobs | Horizon Air salaries | Horizon Air benefits
      Horizon Air interviewsHorizon Air Customer Service Agent interviewsHorizon Air interview


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      Customer Service Agent Interview

      Apr 22, 2013
      Anonymous interview candidate
      Missoula, MT
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Horizon Air (Missoula, MT) in Apr 2013

      Interview

      The hiring process consists of 3 interviews: first a phone interview, which is pretty straight forward, they ask you a few simple questions.If you are success they invite you to a group interview at the airport. First they give a presentation and talk about the company and position. Then there is a group interview where they ask a past scenario question and if you are successful they tell you to stay for the one on one interview, which is more in depth, they ask you about your experience and behavioral questions.

      Interview questions [1]

      Question 1

      Tell me about a time you disagreed with a new procedure at work.
      Answer question
      1

      Other Customer Service Agent interview reviews for Horizon Air

      Customer Service Agent Interview

      Jul 25, 2019
      Anonymous employee
      Medford, OR
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. The process took 1 week. I interviewed at Horizon Air (Medford, OR) in Jul 2019

      Interview

      Very thorough, were consistent and didnt leave me hanging. Very professionally done, and they were very friendly with me. They asked how my vacation was going first and had treated me well. They were funny and easy to talk to

      Interview questions [1]

      Question 1

      What have you done in the past to deal with hard co-workers?
      1 Answer
      1

      Customer Service Agent Interview

      May 4, 2018
      Anonymous employee
      Sacramento, CA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Horizon Air (Sacramento, CA) in May 2018

      Interview

      The entire process took approximately 3 weeks, where after completing the online application, and received an invitation to complete an on demand video interview. Post completion of the interview, I was contact by the recruiter in ~5 days, and was scheduled for a face to face interview that was a week away. I received a call back 1 day after the interview for a follow up over-the-phone interview, which was where the offer was provided! I unfortunately don't remember what the interview questions were, but you can safely reference former posts. Hope this helps!

      Interview questions [1]

      Question 1

      Please share your experience with a difficult colleague, how did you handle the situation, and what was the outcome.
      Answer question
      2

      Customer Service Agent Interview

      Jul 15, 2015
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Horizon Air in Jul 2015

      Interview

      Applied on line, got a phone call about a time for a phone interview, got the call and got interviewed over the phone, then the lady told me to go to a one on one interview at the airport, done that and waiting for a final interview coming up soon. Everything so far so good, very nice people to talk and be interviewed by.

      Interview questions [1]

      Question 1

      What would you do if you see a co-worker doing something wrong/unsafe in his/her job, what would you tell him/her.
      Answer question
      3