The process took 2 days. I interviewed at Horizon Air (Portland, OR) in Nov 2011
Interview
This is an update for the first phase of interviews, the phone interview. My phone interview experience went well! The recruiter was extremely friendly. A few questions they asked me:
1.) Tell me about a time that you went above and beyond for a customer?
2.) How do you work with a challenging work deadline or goal? How do you work through it?
3.) Do you enjoy goal driven environments and companies?
4.) What are you other involvements? -ex. community service
I am moving forward to the group interview tomorrow. I am pretty nervous. This is a completely different type of interview experience. I will update later after the group interview, which is suppose to last all day in Portland, OR.
Interview questions [2]
Question 1
1.) Tell me about a time that you went above and beyond for a customer?
Fist is the the initial Application process. Then, you're sent some Audio interview questions about 5 to 6 questions. The last step is the Final Virtual Group Interview where you broken up into groups to ask situational questions related to customer service experience.
It was a good experience and I learned a lot about the company and process. The interview went quickly which surprised me. But overall great experience. I like it was all virtual.
3 stages; virtual video interview, group interview & informational, 2:1 virtual interview. Video interview did not need camera and you can take as much time as you need with 3 tries to record. They got back to me within hours of each interview process