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      Home Bay

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      Customer Service Representative Interview

      Oct 24, 2018
      Anonymous employee
      Del Mar, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Home Bay (Del Mar, CA) in Aug 2018

      Interview

      After applying online, a recruiter emailed me asking to schedule a phone call. From there, I had a screening phone call, another phone interview w/ a manager, in-person interview with 3 different people. The entire process took less than 2 weeks before I was hired.

      Interview questions [1]

      Question 1

      Describe a time when you interacted with a difficult customer. How did you resolve the issue in a positive way?
      Answer question

      Other Customer Service Representative interview reviews for Home Bay

      Customer Service Representative Interview

      Jan 5, 2020
      Anonymous interview candidate
      San Diego, CA
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Home Bay (San Diego, CA)

      Interview

      First phone interview, then interview with the manager of the team, then with the whole team. People on the team are very nice and friendly, questions were easy. However, there was no communication whatsoever even after the 3 rounds of interviews! HR completely ignored all follow up emails. When a candidate invests so much time coming to the office twice and doesn't hear back at all, it leaves a very negative impression.

      Interview questions [1]

      Question 1

      Nothing out of the ordinary
      Answer question

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