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      Hilti North America

      Part of Hilti Group

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      Customer Service Representative Interview

      Jul 1, 2026
      Anonymous interview candidate
      Manchester, England
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at Hilti North America (Manchester, England)

      Interview

      Video consultation, quiz, hand on experience and final interview with managers good experience, friendly people, got to see the job first hand to see if it was what I liked also. Good interview

      Interview questions [1]

      Question 1

      A time youve had conflict
      Answer question

      Other Customer Service Representative interview reviews for Hilti North America

      Account Manager Interview

      Oct 1, 2025
      Anonymous interview candidate
      Savannah, GA
      No offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Hilti North America (Savannah, GA)

      Interview

      Process was great. Recruiter reached out and did initial screening. I had second interview with the area manager who really did a good job getting to know me and passed me on to the final stage interview with the regional manager. I didn’t get the job, but overall it was a great process with the processes, clarity and honesty you’d expect from a good company.

      Interview questions [1]

      Question 1

      What is the most difficult thing you’ve ever faced and how did you get through it?
      Answer question

      Account Manager Interview

      Nov 17, 2025
      Anonymous interview candidate
      Grand Rapids, MI
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Hilti North America (Grand Rapids, MI) in Oct 2025

      Interview

      Phone screen with a Hilti-employed recruiter, interviewed with the regional manager, and a final interview with the director of the territory. My interview with the regional manager lasted almost an hour and a half, but I'm not sure if that is the norm.