I applied online. I interviewed at Hikvision (Frankfurt am Main)
Interview
Das Vorstellungsgespräch fand online über Microsoft Teams statt. Zuerst wurde kurz mein Lebenslauf und mein Studienhintergrund besprochen. Danach ging es um meine Motivation für die Stelle als Technical Support Engineer, meine technischen Kenntnisse sowie meine Sprachkenntnisse. Außerdem wurden einige Fragen zu Kundenkommunikation, Problemanalyse und technischem Verständnis gestellt. Die Atmosphäre war insgesamt freundlich und professionell.
Other Technical Support Engineer interview reviews for Hikvision
I applied online. I interviewed at Hikvision (London, England)
Interview
HR part not feel super good, especially one time she event forget the time we should meet.
Generally, it's not bad, and I got the offer anyway.
But the offer is gotten by experience more than 4 interview and loooong conversation.
Interview questions [1]
Question 1
How do you handle a technical issue if you know it's going to take a long time but the customer is already upset?
Chinese essay (on a social phenomenon in China) - group discussion(Solutions for theft of company property) - individual interview(just chatting)
The whole test was completed through Microsoft Teams and was overall not difficult
