Harris Teeter Customer Service Representative (CSR) interview questions

1. **Tell me about yourself.** 2. **Why do you want to work here?** 3. **How would you handle a difficult or upset customer?** 4. **Describe a time you went above and beyond for someone.** 5. **How do you manage stress during busy hours?** 6. **Are you comfortable standing for long periods and handling repetitive tasks?** 7. **What’s your availability, including weekends and holidays?** 8. **How do you handle working with a team?** 9. **How would you respond if a customer accused you of a mistake?** 10. **What would you do if you didn’t know the answer to a customer’s question?**