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      HM Revenue and Customs

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      Customer Service Advisor Interview

      Jul 4, 2026
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at HM Revenue and Customs

      Interview

      Short fast and only 5 questions in total, it was weird since I never done a prerecorded video interview before. Between each question it gives you 2-3 minutes to prepare your answer so as long as you prepared or can think in your toes quick you’ll be fine.

      Interview questions [1]

      Question 1

      What did you do in the past that you felt like you were proud of.
      Answer question

      Other Customer Service Advisor interview reviews for HM Revenue and Customs

      Customer Service Advisor Interview

      Jun 16, 2026
      Anonymous employee
      Edinburgh, Scotland
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at HM Revenue and Customs (Edinburgh, Scotland)

      Interview

      Online assessment then pre recorded interview with 2 questions and around 30 seconds to answer the questions this was good I thought as no interviewer looking at you so less awkward just make sure you have some good WiFi
      1

      Customer Service Advisor Interview

      May 14, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at HM Revenue and Customs

      Interview

      It was fairly straightforward, just recorded questions and you have like 30 seconds to answer them. It was 2 questions and pre recorded so no interviewer looking at you, just have a good internet connection
      1