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      Guardant Health

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      CSA - Customer Service Associate Interview

      May 20, 2026
      Anonymous interview candidate
      Palo Alto, CA
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. I interviewed at Guardant Health (Palo Alto, CA)

      Interview

      Made it to the initial HR phone screening and not any further. They start with phone interview then hiring manager, then panel interview. Phone call was maybe 10mins although scheduled for 30mins.

      Interview questions [1]

      Question 1

      What kind of metrics were in place at your last role?
      Answer question