I applied online, but did not get a student until a few weeks later. Once there was a student who fit and needed help with the subject I could help with, they called and were very friendly. Set me at a starting rate and gave me information about the student. I called the student directly and set up an appointment. Nothing more than that, really. You basically report your hours online and I haven't gotten paid yet--they said at the end of each month, though--so I'm not sure how the process is to actually verify your hours. I'm sure they just speak the student as well, I suppose...