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      Gong

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      Solutions Architect (Services) Interview

      Oct 6, 2023
      Anonymous interview candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Gong in Sep 2023

      Interview

      Initial call with a TA recruiter. During the entire 30-minute conversation, the call was monopolized with their own questions and didn't allow me to ask any of my own. Questions raised concerns: Questions posed clearly provided by a hiring manager, which focused on understanding processes and procedures at my current company. This appeared suspicious, Gong seemed to be seeking insider information into other companies PreSales process over actually hiring an experienced professional for the role. TA was disinterested in my experience and seemed solely concerned with my day-to-day activities. It felt like Gong was looking for an entry-level candidate. When I inquired about the interview process, salary, hiring timeline, and other essential details, she became defensive and abruptly ended the call, claiming she had another call to attend to. I was informed of a salary range between $110,000-$140,000 base salary, with a 10% company-wide performance bonus unrelated to individual KPIs. This offer significantly undervalues market standards. I would confirm other reviews on Gong here on Glassdoor. The company seems like unorganized.

      Interview questions [3]

      Question 1

      Explain your exact PreSales process at your existing company today from start to end
      Answer question

      Question 2

      Explain all the deliverables and activities you perform to the client for scoping Professional Services.
      Answer question

      Question 3

      Explain your exact departmental processes and procedures
      Answer question
      1
      avatar
      Gong response
      2y
      Thank you for sharing your feedback. Creating positive candidate experiences is important to us, and we value your input on the interview process. We review compensation plans annually and are committed to ensuring that our employees are fairly rewarded for their valuable contributions. If you have additional suggestions, don't hesitate to reach out. - Kelsey Biggs, Head of TA