I applied online. I interviewed at Genesys (Sydney) in Sep 2024
Interview
Interview process was smooth, clear and informative. HR team was highly supportive, and each stage process was explained in detail. They really care about the individuals and make them feel comfortable.
Interview questions [1]
Question 1
1. What ticketing tools you have worked with and what is the maximum number of tickets you have handled so far?
2. Difficult customer facing challenge.
3. What do you know about Genesys?