I applied online. The process took 1 week. I interviewed at Garden Remedies (Newton, MA) in May 2020
Interview
The interview process was 1 phone interview + 1 in person interview in total. The phone call was 10-15 minutes. The in person interview was about 30-45 minutes. We discussed my knowledge of the industry and experience with customer service.
Interview questions [1]
Question 1
How do you respond when a customer frustrates you?
I applied online. The process took 5 months. I interviewed at Garden Remedies (Newton, MA) in Mar 2019
Interview
Waited for a while and then was brought into the staff lounge area to speak with the Manager and another Assistant Manager. Was asked simple questions about my time in the industry and why I wanted to specifically work for them. Wish I had asked more questions about the training process.
Interview questions [1]
Question 1
Why are you passionate about cannabis?
How will your prior experience contribute to a new role here?
I applied online. The process took 2 weeks. I interviewed at Garden Remedies (Boston, MA) in Jan 2021
Interview
They want to build a strong team of supportive individuals, leave your personal drama at the door. They love hearing about why you want to work in cannabis, including the experience in cannabis you have that you may be unable to put on a resume for professional reasons. They're very personable.