The interview was fairly easy- they asked questions about myself (my hobbies, education, why I wanted to work there, etc.) and a few behavioural interview questions. There was one Skype interview with someone in the head office and I was hired on the spot. Following this, I had to sign up for a specific shift and then engage in a two-hour training session over google plus. It seems the interview is mostly to see that you are socially competent and enjoy talking to people, and that you have relevant customer service experience.