Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Freeman

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Freeman reviews | Freeman jobs | Freeman salaries | Freeman benefits
      Freeman interviewsFreeman Customer Service Representative interviewsFreeman interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Representative Interview

      May 28, 2014
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Freeman in May 2014

      Interview

      There was an initial email to set up time for phone interview, then a phone interview, then a phone call to set up the in-person interview. The in-person interview consisted of 5 supervisors interviewing me. Standard questions. The first question was "Tell me about yourself." Immediately after the interview there were two assessment tests- one was a timed skills assessment and the other was some sort of personality test.

      Interview questions [1]

      Question 1

      For me, the "Tell me about yourself" because I didn't want to let them know I have a baby because that would make me potentially unreliable.
      Answer question
      3

      Other Customer Service Representative interview reviews for Freeman

      Customer Service Representative Interview

      Jul 18, 2017
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Freeman

      Interview

      There was an initial phone screen, then a face to face interview with a recruiter, followed by second and third interviews with a panel of hiring managers. Afterwards, there was a phone call made regarding the offer for the position.

      Interview questions [1]

      Question 1

      What is your customer service vision?
      Answer question
      1

      Customer Service Representative Interview

      Jan 20, 2017
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 days. I interviewed at Freeman (Dallas, TX) in Aug 2013

      Interview

      They are really concerned with how well you fit in with the company. They want to know about your personal life, how you will juggle your home/work life and make sure you have customer service skills. I tried to transfer to another position later but they said I was better at my current position.

      Interview questions [1]

      Question 1

      How would I help a caller that was unhappy?
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      Arbor Memorial
      3.8★Compensation and benefits
      avatar
      BC Place
      3.5★Compensation and benefits
      avatar
      Batesville
      3.6★Compensation and benefits
      avatar
      Mount Pleasant Group
      4.0★Compensation and benefits

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.